Return and Refund Policy
eturn and Refund Policy – Arrival Special Offer
At Arrival Special Offer, we want you to be fully satisfied with your purchase. Please read our return and refund policy carefully to understand your rights and obligations.
Returns
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You may request a return within 14 days of receiving your order.
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To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.
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Certain items such as intimate products, perishable goods, or customized/personalized items are non-returnable.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original method of payment within 5–10 business days.
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Shipping costs are non-refundable. If you receive a refund, the original shipping fee will be deducted from your refund.
Exchanges
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We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us before sending it back.
Late or Missing Refunds
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If you haven’t received your refund yet, first check your bank account.
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Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
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If you have done all of this and still have not received your refund, please contact us.
Contact Us
For any questions about returns or refunds, please contact our support team at:
📧 support@arrivalspecialoffer.shop